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Guest Service Agent - Hotel
All Locations
08.11.10
We are seeking personable, friendly, customer service-oriented team members. The desire and ability to work with guest are a must for these positions. Previous cash handling experience is helpful. Flexible schedule and the ability to work in a fast paced environment is a must. Duties include, but is not limited to: * Register guests into hotel in a prompt and courteous manner
* Check guests out of the hotel and processes customer payments according to established policies and procedures
* Respond to guests requests promptly, provides guests with information and directions to local attractions to increase guest satisfaction
* Resolve guests issues to their satisfaction and informs supervisor of major problems and/or complaints
* Provide a professional image at all times through appearance and dress
* Follow company policy and procedures
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